Reach customers on the app they use every day.

Automate personalised WhatsApp messages for reservations, order updates, loyalty rewards, birthday campaigns, and promotions — all from one dashboard.

Customer journey

From first visit to lifelong regular.

From order entry to ready-on-the-pass — fully traced.

Customer

First-time guest orders or books with you.

Profile auto-created. Personal thread opens.

Visit

Confirmations, reminders and updates land instantly.

Loyalty

Points, rewards and birthday offers in the same chat.

Repeat

Targeted nudges bring them back 2–3x more often.

Features

Every touchpoint, automated.

Six campaign types out of the box. Built specifically for hospitality — not generic marketing.

Order Confirmations

Instant WhatsApp receipts the moment a customer orders — branded, personal, on-channel.

Reservation Reminders

Automated confirms 24h and 2h before. Cut no-shows by up to 70%.

Loyalty Notifications

Points earned, rewards unlocked, tier upgrades — delivered the moment they happen.

Birthday Campaigns

Auto-trigger a personal birthday offer. The highest converting campaign you'll ever run.

Promotions

Segmented broadcasts to the right guests at the right time. No spray-and-pray.

Review Requests

One-tap Google review prompts sent after every visit. Climb the rankings on autopilot.

Personalisation

Every guest gets a message made for them.

Dynamic tokens pull from the unified guest profile — name, last order, favourite dish, points balance, dietary preferences. AI-suggested copy keeps it on-brand and on-time.

Revenue recovery

Win back revenue you'd otherwise lose.

Abandoned cart recovery

Auto-message guests who didn't check out. Average recovery: 18% of carts.

£ 0 /mo

Inactive customer campaigns

Trigger a personalised nudge after 30, 60 or 90 days of silence.

+ 0 % reactivation

Reward reminders

Tell guests their unused reward is about to expire. Drives a return visit.

0 % redemption

Ecosystem

Connected to every part of your operation.

D-WhatsApp CRM

Customer DB Reporting D-POS Loyalty Online Ordering Mobile App Reservations

Analytics

See exactly what's working.

Comparison

Traditional SMS vs D-WhatsApp CRM.

Metric	D-WhatsApp CRM	Traditional SMS
Open rate	98%	20–30%
Cost per message	From £0.01	£0.04–£0.08
Two-way conversations	Native	One-way only
Rich media (images, menus)	Yes	No
Customer profile sync	Full POS + loyalty	Phone number only
Read receipts	Yes	No

Customer success

Real restaurants. Real results.

WhatsApp open rate

0 %

Repeat visits

+ 0 %

ROI vs SMS

0 x

Avg. delivery time

< 0 s

“WhatsApp isn’t just messaging. For restaurants, it’s the single most effective customer channel that exists — and most operators aren’t even using it.”

Elliot Steele

Founder & CEO, DASA TECH

Your most effective channel is already in your customers' pocket.

See D-WhatsApp CRM live with your data, your menu, your guests.